Railcards are a great way to save money on train travel, but adding them to the Trainline app can be a bit tricky.
In this article, we’ll explain all of the ways that you can add a railcard to your Trainline account, as well as some common reasons why it might not be working for you.
How To Add A Railcard To The Trainline App
There are several different ways to add a railcard to the Trainline app, depending on the type of railcard you have.
Here are a few common methods:
- If you have a paper railcard, you’ll need to take a photo of it and upload it to the Trainline app. To do this, open the app, go to the “Menu” button in the top left corner, select “My Account,” then “Railcards,” and finally “Add a Railcard.” You’ll be prompted to take a photo of the front and back of your railcard, and then upload it to the app.
- If you have a digital railcard, you can add it to the Trainline app by scanning the QR code on the railcard. To do this, open the app, go to the “Menu” button in the top left corner, select “My Account,” then “Railcards,” and finally “Add a Railcard.” You’ll be prompted to scan the QR code on your railcard, and then the app will automatically add it to your account.
- If you have an account with a railcard provider, such as National Rail, you can link your railcard to the Trainline app. To do this, open the app, go to the “Menu” button in the top left corner, select “My Account,” then “Railcards,” and finally “Add a Railcard.” You’ll be prompted to sign in to your railcard account, and then the app will automatically link it to your Trainline account.
Why Can’t You Add A Railcard To The Trainline App?
There are several common reasons why you might be unable to add a railcard to the Trainline app.
Some of the most common issues include:
- Your railcard might be expired. Double-check the expiration date on your railcard and make sure it’s still valid.
- Your railcard might be damaged. If your railcard is damaged, it might not be able to be scanned or uploaded to the Trainline app.
- You might not have a compatible railcard. Not all railcards are compatible with the Trainline app, so check to make sure that your railcard is on the list of supported railcards.
- You might be experiencing technical issues. Sometimes, the Trainline app might be down or experiencing technical issues, which can prevent you from adding a railcard.
Conclusion
Adding a railcard to the Trainline app can be a bit tricky, but with the right steps and troubleshooting tips, it’s definitely possible.
By following the steps outlined in this article, you should be able to add your railcard to the app and start enjoying discounted train travel in no time.
Keep in mind that if you’re experiencing any technical issues with the app or your railcard, it might be helpful to reach out to the Trainline customer support team for further assistance.
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